What is "User Tracking" and how to set it up?

Identify users and track interactions

Updated over a week ago

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What is User Tracking?

AnnounceKit is a platform for product managers, marketers and designers to create, manage, and measure the effectiveness of product announcements. It lets them track how users interact and respond, giving them valuable information about how people react to their announcements.


With AnnounceKit's User Tracking, you can :


Record and identify users in your database, and track users' feedback or whether they opened your widget.


Calculate unread counters, which are later used for Boosters or unread notifications in widgets.

Send targeted announcements by creating segments of user groups.

How to activate User Tracking?


Here are the steps to activate User Tracking for your project.

1) First, go to Settings, then Widgets, and make a widget. Then, add it to your web app or app.

2) After creating a widget, the code you need in order to implement it will be automatically created for you & you can simply share it with your developer, so that the implementation should take no more than 30 minutes.

3) ❗ IMPORTANT: To make user tracking work, while implementing your widget code, you need to provide a unique user identifier in your widget embed code.

This can be anything you'd like, but our most popular use cases are "email" and "name"

If the id and user parameters are coded, our widgets will handle the remaining and start recording your users in the People.

Alternatively, you can set User Tracking by consulting our widget API documentation.


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