Skip to main content
All CollectionsFAQSubscriptions
Why am I/my user/team getting "Access Denied" upon trying to subscribe to updates via email?
Why am I/my user/team getting "Access Denied" upon trying to subscribe to updates via email?
Updated over 2 years ago

This can happen if the browser that's trying to subscribe has been open for too long or has experienced an IP change recently, due to the CSRF tokens. Try refreshing the browser.

Did this answer your question?